Frequently Asked Questions
Everything you need to know about your Planted Technology experience.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping within the United States generally takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website. You can use this information to monitor your delivery status in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. If you would like to exchange an item for a different size or color, please visit our returns portal to start the process.
Are your materials sustainably sourced?
Yes, Planted Technology is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and eco-friendly dyes in all our apparel collections to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Afterpay.
How should I care for my Planted Technology garments?
To ensure the longevity of your clothing, we recommend machine washing in cold water with similar colors and hanging to dry. Specific care instructions can be found on the inner label of each garment.